1. Introduction
This Cookie Policy explains how TRIVANA SERVICES LIMITED (hereinafter referred to as "TRIVANA SERVICES LIMITED", "the Firm", "we", "us" or "our") uses cookies and similar technologies on its website, to ensure the proper functioning of the site, improve the user experience, and obtain information about the use of the site.
This policy should be read in conjunction with TRIVANA SERVICES LIMITED's Privacy Policy, which explains how we process personal data.
2. What Are Cookies?
Cookies are small text files that a website stores on the user's device (computer, tablet, or smartphone) when the user visits the site. Cookies allow, among other things, the recognition of the user's device, the storage of their preferences, and the collection of information about their browsing.
Cookies do not damage your device or allow access to the personal information stored on it.
3. Applicable Legal Framework
TRIVANA SERVICES LIMITED's use of cookies is governed by the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (PDPO) and the principles of transparency and international best practices in privacy and data protection.
Where applicable, TRIVANA SERVICES LIMITED also takes into account foreign data protection regulations based on the user's location.
4. Types of Cookies We Use
TRIVANA SERVICES LIMITED may use the following categories of cookies:
a) Strictly Necessary Cookies
These cookies are essential for the basic operation of the website and cannot be disabled on our systems. They enable features such as safe browsing, access to protected areas, and basic preference management.
Example of use:
- Site Security
- Session Management
- Basic Consent Preferences
b) Analytical or Performance Cookies
These cookies allow us to collect aggregated, anonymous information about how users use the website to improve its operation and content.
Example of use:
- Most visited pages
- Dwell Time
- Navigation errors
These cookies do not directly identify the user.
c) Functionality Cookies
These cookies allow us to remember user choices (such as language or region) to offer a more personalized and consistent experience.
Example of use:
- Language Preferences
- Display Settings
d) Third-Party Cookies
In some cases, TRIVANA SERVICES LIMITED may use cookies from third-party providers who provide analytics, communication, or technology services embedded on the website (e.g., analytics tools or contact platforms).
TRIVANA SERVICES LIMITED does not directly control these cookies. You are encouraged to review the privacy and cookie policies of such third parties.
5. Cookies We Do Not Use
TRIVANA SERVICES LIMITED does not use advertising or invasive marketing cookies, nor does it perform automated profiling for mass commercial purposes. The use of cookies is solely for functional, analytical, and service-improvement purposes.
6. Consent Management
By first accessing the website, the user can:
- Accept all cookies
- Reject non-essential cookies
- Set preferences
Users can modify or withdraw their consent at any time through the cookie configuration tool available on the website.
7. How to Disable or Delete Cookies
In addition to the options available on our site, users can configure their browsers to block, delete, or allow cookies. Here are some reference browsers:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari
Disabling strictly necessary cookies may affect the proper functioning of the website.
8. International Transfers
If third-party cookies involve international data transfers, TRIVANA SERVICES LIMITED takes reasonable steps to ensure an adequate level of protection in accordance with the Hong Kong PDPO and international standards.
9. Updates to the Cookie Policy
TRIVANA SERVICES LIMITED reserves the right to modify or update this Cookie Policy at any time. Any changes will be posted on this page and will take effect upon posting.
10. Contact
For any queries related to the use of cookies or this Cookie Policy, you can contact us at:
Email: projectmgmtteam@trivanaservices.biz
Location: Hong Kong
