Privacy Policy

1. Introduction

This Privacy Policy describes how TRIVANA SERVICES LIMITED ("TRIVANA SERVICES LIMITED", "the Firm", "we", "us" or "our"), based in Hong Kong, collects, uses, stores, and protects the personal data of users who visit our website or interact with us through forms, electronic communications, or other means.

TRIVANA SERVICES LIMITED is committed to protecting the privacy and confidentiality of personal data in accordance with applicable legislation and international data protection best practices.

2. Applicable Legislation

The processing of personal data is primarily governed by the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO") and internationally accepted data protection principles.

Where applicable, TRIVANA SERVICES LIMITED also takes into account other data protection regulations, depending on the data subject's location or the nature of the professional or business relationship.

3. Personal Data We Collect

TRIVANA SERVICES LIMITED may collect and process the following types of personal data:

• Name and surname
• Professional Title
• Organization or company
• Corporate email address
• Phone Number
• Industry or sector
• Information voluntarily provided through contact forms, inquiry requests, or direct communications
• Basic technical information related to the use of the website (see Cookies Policy)

TRIVANA SERVICES LIMITED does not knowingly collect sensitive data or information that is not necessary for the purposes described in this policy.

4. Purpose of Data Processing

The personal data collected by TRIVANA SERVICES LIMITED is used for the following purposes:

• Respond to inquiries, requests for information, or contact
• Provide initial counseling or professional networking
• Manage business and professional relationships
• Send communications related to TRIVANA SERVICES LIMITED services, where appropriate
• Improve the website, services, and user experience
• Comply with applicable legal and regulatory obligations

The data will not be used for incompatible purposes without the data subject's prior consent.

5. Legal Basis for Processing

• The consent of the data subject
• The need to respond to legitimate requests for information or contact
• TRIVANA SERVICES LIMITED's legitimate interest in the development of its professional activity
• Compliance with applicable legal obligations

6. Data Retention

Personal data will be kept only for as long as necessary to fulfill the purposes for which it was collected or for the period required by applicable law. Once the purpose has been fulfilled, the data will be securely deleted or anonymised.

7. Data Sharing and Transfer

TRIVANA SERVICES LIMITED does not sell or rent personal data to third parties.

Personal data may only be shared with:

• Professional or technology service providers acting on behalf of TRIVANA SERVICES LIMITED
• Regulatory or legal authorities, where required by law

In the event of international data transfers, TRIVANA SERVICES LIMITED takes reasonable steps to ensure an adequate level of protection in accordance with the PDPO and international standards.

8. Information Security

TRIVANA SERVICES LIMITED implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

Access to personal data is restricted to authorised personnel and third parties who need such information to provide services on behalf of TRIVANA SERVICES LIMITED, under strict confidentiality obligations.

9. Rights of Data Subjects

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), data subjects have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Withdraw your consent, where applicable

Requests relating to these rights can be submitted using the contact details below.

10. Links to Third-Party Sites

The TRIVANA SERVICES LIMITED website may contain links to third-party websites. TRIVANA SERVICES LIMITED is not responsible for the privacy practices or the content of such external sites. It is recommended to review their respective privacy policies.

11. Changes to this Privacy Policy

TRIVANA SERVICES LIMITED reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page and will be effective upon posting.

12. Contact

For any queries related to this Privacy Policy or TRIVANA SERVICES LIMITED's processing of personal data, you can contact us via:

Email: projectmgmtteam@trivanaservices.biz
Location: Hong Kong